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Bilbao | May 15th and 16th

REGISTER
AGENDA
BILBAO
Day 1: 15/05
10:30h – 11:45h Welcome coffee Lobby
11:45h – 12:10h Opening Plenary room: Arriaga I
12:10h – 12:30h Closing FY23 & Budget 24 Plenary room: Arriaga I
12:30h – 12:35h Octopus plans & workshops explanation Plenary room: Arriaga I
12:35h – 13:10h Octopus plan: Order Generation Process [OGP] & Customer Experience [CX] – Diagnostics Plenary room: Arriaga I
13:10h – 13:45h Octopus plan: Order Generation Process [OGP] & Customer Experience [CX]– Life Science Plenary room: Arriaga I
13:45h – 15:05h Lunch Restaurant
15:05h – 16:15h Octopus 2.0 – Departments realignment: DX & LS focus Workshop rooms: Durango and Bermeo-Gernika 15:05h – 15:35h Workshop 1: Octopus 2.0 – Departments realignment: DX & LS focus 15:40h – 16:15h Workshop 2: Octopus 2.0 – Departments realignment: DX & LS focus
16:15h – 16:50h Octopus plan: Order Fulfillment Process [OFP] & Customer Experience [CX] – Operations Plenary room: Arriaga I
16:50h – 17:25h Octopus plan: Management Installed Base [MiB] & Customer Service Experience [CSx] Plenary room: Arriaga I
17:25h – 17:40h Coffee break Plenary room: Arriaga I
17:40h – 18:50h Octopus 2.0 – Departments realignment: Ops & TS focus Workshop rooms: Durango and Bermeo-Gernika 17:40h –18:10h Workshop 1: Octopus 2.0 – Departments realignment: Ops & TS focus 18:15h – 18:50h Workshop 2: Octopus 2.0 – Departments realignment: Ops & TS focus
18:50h – 19:00h Closing Plenary room: Arriaga I
21:00h Dinner La Ribera Bilbao
Day 2: 16/05
9:30h – 9:40h Recap & day introduction Plenary room: Arriaga I
9:40h – 10:15h Octopus plan: Finance & Controlling [FiCo] & Public Tender [PT] – Business Performance Management Plenary room: Arriaga I
10:15h – 10:50h Octopus plan: Business Services – integrated services for our employees, resources, and infr. Plenary room: Arriaga I
10:50h – 11:20h Coffee break Restaurant
11:20h – 12:30h Octopus 2.0 – Departments realignment: FiCo & BSI focus Workshop rooms: Durango and Bermeo-Gernika 11:20h –11:50h Workshop 1: Octopus 2.0 – Departments realignment: FiCo & BSI focus 11:55h – 12:30h Workshop 2: Octopus 2.0 – Departments realignment: FiCo & BSI focus
12:30h – 13:30h Feedback consolidation per department Plenary room : Arriaga I
Workshop rooms: Durango, Bermeo-Gernika and Begoña
13:30h – 14:00h Closing Plenary room: Arriaga I
14:00h – 15:30h Lunch Lobby
15:45h Departures

Bilbao

Occidental Bilbao

Zumalacárregui Etorb., 40

48006 – Bilbao, Bizkaia

REGISTER

Registrations are closed. In case of need, please contact
marcom@sysmex.es

IMPORTANT INFORMATION:

YOU DON’T HAVE TO WORRY ABOUT YOUR TRAVEL ARRANGEMENT. WITH THIS INFORMATION, OUR SYSMEX TRAVEL AGENT WILL MANAGE YOUR TICKETS AND RESERVATIONS. You are going to receive an e-mail with your plane/train tickets.